Faq - greenology
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Faq

solid eco-responsible bodycare routine
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orders & returns

Since we are selling hygiene products, we do not accept returns. Nevertheless if your products arrived damaged we will send you another kit or your money back if you make your claim within 14 days.

shipping information
Belgium

We use the existing network of BPOST to make our delivery carbon neutral. Our starter kits fit in an envelope that goes into standard mailboxes, that way your postman can just slide your kit in during her/his regular tour.

We offer the delivery fees for any order over €70, below this amount we ask a €4 shipping fee.

We also offer the option Point Mondial Relay delivery for €3,20.

 

Europe

France

  • Point Mondial Relay: €4,50

Germany

  • Home Delivery Mondial Relay: €8,00

Italy

  • Home Delivery Mondial Relay: €10,50

Luxembourg:

  • Home Delivery Mondial Relay: €8,00
  • Point Mondial Relay: €4,00

Netherlands

  • Home Delivery Mondial Relay: €6,00

Portugal

  • Home Delivery Mondial Relay: €10,50

Spain

  • Home Delivery Mondial Relay: €8,50
  • Point Mondial Relay: €7,00

UK

  • Home Delivery Mondial Relay: €8,50
How long does a greenology starter kit last?

It depends on the frequency of use, the number of people who will use it and how it is stored. In our opinion, a starter kit can last up to 2 to 3 months.

How are greenology products made?

Our solids are handmade in Latvia, in strict compliance with European regulations.

Our toothbrushes are made of bamboo which grows quickly without artificial irrigation, pesticides or other chemicals. Their bristles plant-based and biodegradable. 

Our oriculis are also made of bamboo. They will replace tons of q-tips for life.

Why are solids individually packaged?

We choose to wrap our solids individually in order to guarantee that they will not be damaged during delivery. Those packagings are biodegradable.

Are compensatory environmental measures taken?

We donate part of our sales to Natagora / Natuur punt. This Belgian organization aims to protect nature in Belgium. Their objective: to halt the degradation of biodiversity and restore natural habitats, in balance with human activities.

Actively participating in the protection of our local ecosystems is particularly important to us.


If you have any other questions, feel free to send it to hello@joingreenology.com.

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